Tender Desk: terms

Provider: Your Evenings Ltd, a private limited company registered in England and Wales, company number 17185055. Registered office: 66 Paul Street, London, England, EC2A 4NA ("we", "us"). Contact: hello@yourevenings.com.

Last updated: 29 October 2026.

1. What these terms cover

These terms apply when you buy the Tender Desk diagnostic for £149. The free readiness score on this site doesn't create a contract. How we use your data is covered by our privacy notice.

2. What the £149 diagnostic is

A one-off written report, sent by email, with two parts:

It is one payment, with no subscription and nothing that renews. There's no phone or video call. Questions are answered by email. We use AI to help prepare each diagnostic, and every one is checked before it's sent.

3. What it isn't

4. Delivery

We send the diagnostic by email within 5 working days of receiving your answers to a short form. We send you the form after you pay. Working days are Monday to Friday, excluding bank holidays in England.

5. Late? You don't pay

If we don't send your diagnostic within 5 working days of receiving your form answers, we'll refund the £149 in full to the card you paid with. We'll still send the diagnostic.

6. £149 credit towards the Tender-Ready Pack

If you buy our Tender-Ready Pack within 60 days of the date we send your diagnostic, we'll take the £149 you paid off the price of the pack. The credit applies once, to the business that bought the diagnostic, and can't be exchanged for cash. If the diagnostic was refunded under section 5, there is no credit to apply.

7. For businesses

The diagnostic is for businesses and other organisations, not for personal use. When you buy, you confirm that you're buying for your business and that you're authorised to do so.

8. Price and payment

The price is £149, paid once by card through Stripe when you buy. Any VAT we have to charge is shown before you pay.

9. Your statutory rights

Nothing in these terms affects your statutory rights. We provide the diagnostic with reasonable care and skill, and as described in section 2. If it isn't, contact us and we'll put it right.

10. Our responsibility to you

Nothing in these terms limits or excludes our liability:

Subject to that:

11. What you send us

You keep ownership of what you send us. We use it only to prepare your diagnostic, as described in the privacy notice, and never for anyone else's bids. Please don't send passwords or other people's personal details.

12. Contact us

Email hello@yourevenings.com. We reply by email within one working day. Please contact us first if something goes wrong; most problems can be sorted out quickly that way.

13. Law and disputes

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

14. General

Tender Desk is not affiliated with or endorsed by any government body.

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